From March 19 when the Texas Veterans Commission (TVC) Claims Department transitioned to remote service through May 8, Claims has had over 74,000 interactions with veterans. These have been on a strong uptick. For example, the week of May 4 had 15,600 interactions compared to 2,902 the week of March 22. A highlight of the recent activity has been the awarding of $2 million in combined retroactive payouts distributed among five veterans.
Regarding the combined total $2 million retroactive payment, TVC ...
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2020