Claims Department

Assisting Veterans and their Families with Disability Benefits and Rights

Texas Veterans can rest assured that the Claims Benefit Advisors of the Texas Veterans Commission are working diligently to serve our Veterans, families, and survivors with the utmost respect and care to ensure they receive the benefits and services to which they are entitled in service to our country and that their needs are met so they can feel the self-respect, pride, and dignity they deserve for their selfless sacrifice to our country.

Contact Claims

Salvador Castillo

Director, Claims
1 (800) 252-8387

Gary Ivy
Operations Manager, Claims

General Contact Form

Veterans’ VA Disability Benefits to continue during COVID-19 Pandemic.
VA Regional Office personnel are working remotely in the interest of public health.

What does this mean for you? Where can you get more information?

· Visit the Dept of Veteran Affairs’ website often to receive the most recent information regarding your benefits.

· Current VA benefits will remain the same. There is no additional action required.

· VA claims for benefits are still being processed.

· VA Disability Claim hearings are being conducted remotely.

· Continue to work with your TVC Claims Benefits Advisor to ensure all relevant documentation is properly submitted

Click the button below to book a Claims Appointment

Book Appointment

Start Here:

Start Your Claim


Our Claims Benefit Advisors are available statewide to help you start and process your VA claim. These services are free of charge and most of our Claims Benefit Advisors are veterans who have chosen to serve their fellow veterans and veteran families. All of our Claims Benefit Advisors are well-versed in communicating your unique situation to the VA efficiently and effectively.

Dependents Resources

Family & Survivors

We recognize the dedication and the devotion of the families and survivors of our veterans. We serve them as we would our own families and survivors, because we value their loyalty and understand what they sacrificed to support us and our fellow veterans.

File an Appeal


Our Claims Benefit Advisors are available statewide to represent you in filing an appeal on your current rating decision. These services are free of charge and most of our Claims Benefit Advisors are veterans who have chosen to serve their fellow veterans and veteran families. Our Claims Benefit Advisors are well versed in communicating your situation to the VA efficiently and effectively.

Find More Help


There are plenty of additional online resources available to our veterans looking for more assistance or information. Please review several of our agency and partner websites and tools to find exactly what you need.

Monthly Disability Benefits


VA disability compensation provides monthly benefits to veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated during active military service. The program also provides monthly payments to surviving spouses, dependent children, and dependent parents.

Local Resources

Veterans County Service Office

Texas Veterans County Service officers are professional, highly qualified county service officers who are dedicated in providing direct services, VA claims, education and support to all eligible veterans, dependents, and survivors.

For all inquiries, please call (800) 252-8387


About Claims

Our Claims Benefit Advisors are all Veterans who are highly experienced with serving Veterans, in all matters pertaining to Veterans’ disability benefits and entitlements. Our agency is designated by the State of Texas to represent the State and our Veterans before the U.S. Department of Veterans Affairs (VA). We represent Veterans in filing VA disability claims and represent Veterans during the VA appeals processes.

Expert Benefits Advisors

The Texas Veterans Commission is nationally recognized for its expertise in helping Veterans get the most benefits for which they are entitled. Our agency has more than 80 Claims Benefits Advisors accredited by the VA to represent Veterans with disability claims and appeals. In addition, our Benefits Advisors help Veterans and their families with questions regarding state and federal benefits, survivor and dependent needs, filling out VA paperwork, and addressing medical concerns.

  • TVC is Nationally Recognized
  • 80+ Accredited Benefits Advisors
  • State and Federal Benefits
  • Survivor and Dependent Needs
  • Filling Out VA Paperwork
  • Addressing Medical Concerns

Where We Are Located

The largest concentration of Veterans live near the major cities of Houston, San Antonio, Dallas, Ft. Worth, Austin, El Paso and the Rio Grande Valley. In order to assist these Veterans, our claims and benefits advisors are located in VA regional offices, VA medical facilities, VA clinics, and military installations throughout the state.

To find a Benefits Advisor near you, search our Claims Appointment Page


Upcoming Events

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Claims In The Media

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