Tom Palladino (1)

Thomas P. Palladino

Executive Director

Thomas Palladino was selected as the Executive Director of the Texas Veterans Commission on October 1, 2010.  In this position he is responsible for directing the overall administration of the agency and provides leadership for all stakeholders within the State of Texas to accomplish its mission which is to advocate for and provide superior service to veterans that will significantly improve the quality of life for all Texas Veterans, their Families, and their survivors. Tom Palladino is the current President of the National Association of State Directors of Veterans Affairs.

He retired as a Colonel from the U.S. Army in September 2009 after 27 years of service (1982-2009). During this time Tom Palladino served in both the active U.S. Army and the Texas Army National Guard as an Active Guard Reserve officer.

As an Armored Cavalry Officer during the Cold War, he served in the 11th Armored Cavalry Regiment (Blackhorse) and patrolled the East-West Germany border in the Fulda Gap. He also served as an Armored Cavalry Troop Commander in the 3rd Armored Cavalry Regiment (Brave Rifles) at Ft. Bliss, Texas.

In the Texas Army National Guard, Tom Palladino served under the Adjutant General where he provided needed support and assistance to Texas National Guard Soldiers, Airmen, and military family members. He coordinated a state-wide collaborative partnership among all federal, state, and local organizations to enhance benefits and services for all military veterans and their families in the State of Texas.

He also served as an Associate Professor of Military Science (Army ROTC) at the University of Texas at Austin and an Associate Professor in Government at Austin Community College. As a Texas Public School Social Studies teacher, he taught High School and Middle School students in the Austin and Pflugerville Independent School Districts.

Tom Palladino’s education includes a BA in Political Science from Providence College and a MA in Political Science from Southwest Texas State University, Texas. Additionally, he possesses a Texas Secondary Education Teaching Certificate and Texas Public School Principal’s Certification.

His father, Victor, was a World War II Army Veteran who served in the Italian Campaign with the 5th US Army and both grandfathers were World War I Army Veterans who served with the 26th Infantry Division in France.

Shawn Deabay

Shawn Deabay

Deputy Executive Director

Shawn Deabay was selected as the Deputy Executive for the Texas Veterans Commission in June 2019. In this position, he assists with the overall strategic vision and administration of the agency. He also develops policies, procedures, and guidelines establishing priorities to meet agency goals. Shawn oversees Communications & Outreach to include the Women Veteran’s Program, Government Relations, and Information Resources.

He has been serving veterans for the Great State of Texas with both the Texas Workforce Commission and the Texas Veterans Commission for over 20 years. Shawn began his career with the Texas Workforce Commission as a Veterans Career Advisor in East Texas May 15, 2000 and a Veterans Employer Liaison in 2003. He has held multiple positions serving veterans over the past 20 years to include the Veterans Employment Services Director and Division Director for Program Operations for the Texas Veterans Commission. He received a National Employment Services Award from the Disabled American Veterans for his service to disabled veterans as well as receiving State Employment Awards from the Disabled American Veterans and American Legion.

Shawn earned his Bachelor of Science in Management from Park University. He served with the Maine National Guard from 1990 to 1992 and is a veteran of the United States Army from 1992 to 1998 before being medically discharged.

Cory Scanlon

Cory Scanlon

General Counsel

As General Counsel for the Texas Veterans Commission, Cory Scanlon provides legal advice to the Commission and staff regarding compliance with the Texas Public Information Act and the Open Meetings Act.  Cory joined the Texas Veterans Commission on July 25, 2022, after working as an Assistant Attorney General for the Texas Office of the Attorney General.

Commissioned through the Army ROTC program at the University of Texas, Cory was a U.S. Army Field Artillery Officer and spent approximately four years stationed at Fort Hood as a Platoon Leader, Battery Executive Officer, and Battalion Liaison Officer for 1-21 FA (MLRS). He deployed in support of Operation Enduring Freedom from 2011–2012 as a Security Force Advisory and Assistance Team mentor to the Afghan National Army.

Cory graduated from the University of Texas at Austin, in 2009 with a B.A. in Government. After the military, he attended Southern Methodist University Dedman School of Law, graduating Magna Cum Laude in 2018.  He then clerked on the Texas Supreme Court for Justices Phil Johnson and J. Brett Busby.

Cory and his wife Adrianne, reside in Cedar Park with their son James, and a chiweenie named Sonny.

 
Elaine Zavala (1)

Elaine M. Zavala

Communications & Veteran Outreach Director

Elaine Zavala is the Communications and Veteran Outreach Director at the Texas Veterans Commission with responsibility for the Women Veterans Program. Elaine oversees the overall communications strategy of the agency, creating campaigns to spearhead public relations efforts and utilizing social media tools to maximize brand exposure.

Governor Greg Abbott appointed Ms. Zavala to the State Employee Charitable Campaign Advisory Committee with a term ending 2021. The committee advises the comptroller and the state policy committee in adopting rules and establishing procedures for the campaign.

Elaine is a member of the Texas State Set-Aside Committee for the Emergency Food and Shelter National Board Program. The committee allocates federal funds for food and shelter. She also serves as President of the American Society of Public Administration’s Central Texas Chapter. The chapter is dedicated to advancing the teaching and practice of public and non-profit administration.

Ms. Zavala is a member of the State Agency Council, which provides support to the Governor’s Commission for Women and offers professional development training to its members. She also serves as a board member of the Young Catholic Professionals Austin Chapter, which connects young professionals in their 20’s and 30’s to grow in their Catholic faith. Elaine earned a Bachelor of Science in Advertising from The University of Texas at Austin and a Master of Public Administration from Texas State University.

No Image silloette

Dr. Krystle Matthews

Women Veterans Program Director

Dr. Krystle Matthews, U.S. Army veteran, is the Women Veterans Program Director at Texas Veterans Commission.  Dr. Matthews educates women veterans on the benefits and services they earned through their military service; assist women veterans with accessing those benefits and services; and collaborates with federal, state, and local partners to provide existing services and create new services to meet unmet needs.  Previously, Dr. Matthews worked in Veterans Employment Services where she served as a Veterans Career Advisor, District Outreach Coordinator, and State Women Veterans Employment Coordinator.

As a Veterans Career Advisor, Dr. Matthews worked one-on-one with veterans to help them overcome barriers to obtaining suitable and long-term employment.  As the Gulf Coast District Outreach Coordinator, Dr. Matthews provided support services to internal staff and external partners.  She created and cultivated relationships that essentially provided wraparound services for veterans seeking employment as well as other assistance (i.e., clothing, financial, housing, etc.).  As the State Women Veterans Employment Coordinator, Dr. Matthews advocated on behalf of women veterans in employment and training opportunities.  She worked to educate employers on the benefits of hiring women veterans to fill open positions as well as the benefits available to employers for hiring Texas veterans.  She also educated women veterans on the benefits and services available to them through employer programs.

Dr. Matthews holds a bachelor’s degree in Technical Management, a master’s degree in Human Resource Development, and a doctorate in Education.  She is active in several veteran service organizations and empowers college students to lead and succeed by serving as an advisor for a nationally recognized leadership honor society.  She recently received the Outstanding Women in Texas Government Community Involvement Award.  When Dr. Matthews has free time, she spends it with her family and volunteering in local communities.  She is very passionate about helping others and advocating on behalf of veterans.

Chad Austin

Chad Austin

Information Resources Director

Chad and the IT team provide information resources and IT security to the staff of Texas Veteran’s Commission and ensures availability to the organization and Texas Veterans. Though starting in July 2022 in the position, he is not unfamiliar with other agencies, working with DPS along with local city and county governments in the Public Safety realm with Motorola Solutions for almost 10 years.

Chad has over 30 years in the Electronic Communications and Information Systems Security fields. Serving 20 years in the Nuclear Submarine community, he also held positions as Special Security Officer, Comms Chief, Shipboard Safety Officer, Educational Services Officer, EKMS (Crypto) Manager and Inspector and Network Administrator.  Always learning and continuing education, he has certifications in Information Systems Infrastructure Library (ITIL) and Lean Six Sigma Green Belt. He also holds a Master’s in Business Administration from Strayer University. He lives in Pflugerville, and when he is not helping fellow vets, he likes to hunt/fish, play guitar and Scuba dive.

James Crabtree

James Crabtree

Government Relations Director

James Crabtree leads the Government Relations Section at the Texas Veterans Commission and serves as the agency’s primary point of contact for lawmakers, their staff, and external stakeholders, such as the Office of the Governor and the Legislative Budget Board. He also leads the development of the agency’s strategic plan and legislative appropriations request.

Crabtree is a United States Marine who completed basic training in 1997. He served for three years as an 81 mm mortarman and was commissioned in 2000 after graduating from OCS and the University of Texas. He deployed to Al-Anbar, Iraq in 2004-2005 with a Marine infantry battalion. He now serves in the Marine Corps Reserve and was promoted to lieutenant colonel in 2019. He is a graduate of the Marine Corps’ Expeditionary Warfare School and the Command and Staff College.

Prior to joining the Texas Veterans Commission, Crabtree was the director of the Veteran Affairs & Border Security Committee in the Texas Senate from 2016 to 2021. Before that he worked for 12 years in a variety of roles with the Texas Veterans Land Board. Crabtree is married and he and his wife Meredith (whom he met as a pen-pal while deployed to Iraq) reside in the Liberty Hill, Texas area and have four children and a rescue lab. His hobbies and interests consist of baseball, politics, history, reading, running, and the Indianapolis 500.

 

Division of Resource Management

 
No Image silloette

Chip Osborne

Resource Management Director

Charlie C. Osborne, Jr. (Chip) is the Director of Resource Management at the Texas Veterans Commission with responsibility for Human Resources, Financial Management, Training & Event Management, Fund for Veterans’ Assistance, Veterans Mental Health, and Veterans Entrepreneur Program.

He retired as a Colonel from the U.S. Army in September 2012 after 25 years of service (1987-2012). During this time, Chip served in both the active U.S. Army, Tennessee, and the Texas Army National Guard as an Active Guard Reserve officer.

In the Texas Army National Guard, he served under the Adjutant General as the Comptroller at the United States Property & Fiscal Office. He also served with the 36th Infantry Division as the G8 (Comptroller), where he provided financial management and assistance to Texas National Guard Soldiers. In addition, he deployed with the 36th Infantry Division to Basra, Iraq, USD-South from 2010 – 2011 for Operation New Dawn.

He earned his Bachelor of Arts in Sociology and Human Services from Carson-Newman University, Jefferson City, Tennessee, and a Master of Science in Human Resources and Development from National-Louis University, Chicago, Illinois.

Chip is also the partner/owner for Slab BBQ & Beer with two restaurants in Austin and they recently, added a third location in Cedar Park. Chip is a life member of the American Legion Kerlin-Lyerly #154, National Guard Association of Texas, and National Guard Bureau Association.

Tina Marberry

Tina Marberry

Human Resources & Training Department Director

Tina Marberry is the Director of the Human Resources and Training and Event Management Department for Texas Veterans Commission. She served in the United States Army as a Human Resource Specialist for 23 years and retired on August 31, 2015 as a Master Sergeant. During her service she deployed twice to combat areas and received the Bronze Star Medal and Legion of Merit. Tina finished her military career as a Department of the Army Inspector General.

Tina joined Texas Veterans Commission on July 1, 2015 as the Executive Assistant to the Executive Director. After two years in the position she was appointed as the Operations Manager for the Veterans Education Department where she provided overall program management, direction and supervision of the State Approving Agency (SAA) and Hazlewood Department. After two years in the position, Tina transitioned to become the Director of Human Resources and Training and Event Management Department on October 1, 2020.

Tina received her Bachelor of Science in Business Management in February 2014 and is a member of Society for Human Resource Management (SHRM-CP).

No Image silloette

Michelle Nall

Chief Financial Officer

Michelle Nall has been in state government since March of 1999. She started as an Accounting Clerk with the Office of the Attorney General (OAG). Within the OAG, she moved on to be a Grants Accountant, and then spent the last 10 years with the OAG as a Budget Analyst. She then transferred over to the Texas Department of Emergency Management within Department of Public Safety for a year. Then in August 2011, she transferred over to the Texas Veterans Commission as a Budget Manager. In June 2015 Michelle Nall was promoted as TVC’s Chief Financial Officer.

Michelle received her Bachelor’s in Business Administration from Le Tourneau University, Longview, Texas. She enjoys running and spending every free moment with family and friends. Michelle and her husband, Harold, reside in Austin, Texas, and they have one daughter, Natalie.

Image (7)

Dr. Blake Harris

Veterans Mental Health Department Director

Dr. Blake Harris is a licensed clinical forensic psychologist and the Director of the Veterans Mental Health Department (VMHD) for the Texas Veterans Commission. In this position he is responsible for the VMHD as it strives to connect service members, veterans, and their families (SMVF) with local, competent, and relevant mental health resources. VMHD meets this charge by providing trainings on mental health topics relevant to the SMVF, by providing certification standards and guidance to the Military Veteran Peer Network, by advocating for justice-involved veterans across Texas, and by coordinating with other agencies and community partners.

Prior to joining TVC, Dr. Harris has been responsible for program development and implementation in both secured-residential and community-based settings while providing oversight and leadership to diverse professional teams including clinicians, case managers, program coordinators, family partners, and direct care staff. Additionally, he has participated in mental health specialty courts and provided training and clinical supervision to predoctoral interns and postdoctoral clinicians. He has also worked with adults, adolescents, and families of underserved populations in various residential and outpatient settings and instructed graduate courses in forensic mental health risk assessment. He obtained his PhD in Clinical Forensic Psychology from Alliant International University and his Master of Arts in Psychology from Stephen F. Austin State University. Dr. Harris is a proud Texan and is grateful for the opportunity the serve the SMVF across the Lone Star State.

James Braken

James Bracken

Fund for Veterans’ Assistance Director

Jim Bracken is the Director of the Fund for Veterans’ Assistance (FVA) Department. He retired from the US Marine Corps in 2013 and served in various USMC operating forces (Fleet Marine Force), training and education commands, joint and coalition forces, and with foreign militaries. He was stationed overseas in Southeast Asia for 2 years and completed 4 combat deployments (2 x Operation Iraqi Freedom and 2 x Operation Enduring Freedom – AFG). He served in command, operations and plans positions, instructor assignments, and as a foreign military advisor. Jim is a graduate of Joint Forces Staff College, USMC Command and Staff, Army Infantry Officer Advanced Course, and USMC Amphibious Warfare School.

Jim also serves the veteran community as an active member of Greater Austin Area’s Military Order of the Purple Heart (MOPH). Known as the “Texas Capital Chapter”, MOPH Chapter 1919 is the 2nd largest chapter in Texas (with over 580 combat wounded veteran members), and the 7th largest in the United States. He joined the TVC family in August 2019 and brings several years of senior management experience with Texas state agencies and non-profit organizations.

Photo of Megan Tamez

Megan Tamez

Veterans Entrepreneur Program Director

Megan Tamez is the Director of the Veterans Entrepreneur Program (VEP). The Entrepreneur Program assists veterans, their family members, and survivors through the process of opening a business from the first ideation through closure. Megan has served the veterans of Texas since September 2014, first as a Veterans Service Officer for the Claims Department. She moved to the Health Care Department in 2016 as the Operations Manager and became the VEP Director in May 2022. 

Megan is a proud Army veteran and military spouse who served in the US Army from 2001 to 2006, with one deployment to Iraq from 2004 to 2005. She holds an MBA in Health Care Management from Columbia Southern University. Upon her husband, JT’s, retirement from the US Army in 2017, they moved to Boerne. Away from the office, you can find her reading or on one of the many Texas rivers, lakes, or coastlines, spending time with one or all of her six kids, two daughters-in-law, and three grandkids, kayaking, tubing, or fishing. 

 

Program Operations Division

 
IMG_0942

Charles Catoe

Program Operations Director

As the Division Director for Program Operations, Mr. Catoe is responsible for the agency’s departments that serve Texas veterans by filing disability claims, assisting with employment or transitioning from the military, approving education and training programs for GI Bill® use, administering the Hazlewood state education benefit and providing healthcare advocacy at the Department of Veterans Affairs’ medical facilities. Mr. Catoe assumed his current role as the Division Director of Program Operations in June of 2019. Mr. Catoe has been with TVC since October 2014 and held various positions in Veterans Education and the Fund for Veterans’ Assistance.

Mr. Catoe is 27-year retired Air Force veteran. While serving in the Air Force, Colonel Catoe was a Command Pilot with more than 4,200 total flying hours (300 in combat) and held command positions at the squadron and group levels. Mr. Catoe holds a bachelor’s degree in Engineering from the United States Air Force Academy, two master’s degrees from Air University, and one master’s degree from Embry-Riddle University.  He also holds a graduate certification in Grants Management. He has been married to his wife, Georgia, for 36 years and together they raised 3 wonderful children who have in-turn blest them with 2 grandchildren.

IMG_0247

David Salgado

Veterans Education Director

David Salgado is the Veterans Education Department Director at the Texas Veterans Commission. David is new to the Texas Veterans Commission, starting on May 16, 2022, but has been working in Veterans Education since 2015.

David served 10 years in the U.S. Marine Corps with deployments in Iraq and Afghanistan. He is grateful for the opportunity to work with Veterans, service members, and their families here in the great state of Texas.

Salvador Castillo (1)

Salvador Castillo

Claims Program Director

Salvador J. Castillo is an U.S. Air Force Veteran. He was assigned to the 43 SFS Squadron in Pope Airfield, Ft. Bragg, NC in support of the 82nd Airborne Division from 1998-2002 as Security Forces Member where he was deployed in 2000 in support of Operation Southern Watch and later deployed in late 2001 as a response to the 9/11 attacks under Operation Noble Eagle later to become Operation Enduring Freedom. In July of 2006-2008, he joined the U.S. Army National Guard.

Salvador J. Castillo after returning to civilian life, was employed with Child Protective Services as an Investigator. In 2010, he was hired as the Assistant Veterans Service Officer for Cameron County and a year later would be appointed to be the Director for the Veterans Service Officer to present. During his time as a Veterans County Service Officer, he was able to duplicate the amount of staff, obtain a new building, secure a TVC grant for supportive services in the amount of $300,000 and increase the productivity of the office without compromising accuracy as claims submitted through my department have a 98% approval rating. In addition, he was instrumental in the development and establishment of the Cameron County Veteran’s Court. Throughout his 10 years as a VCSO, he has been involved in various intergovernmental projects at all levels of government.

He earned his Bachelor’s Degree in Social Studies 8 -12 grade from The University of Texas at Brownsville, and later his Master Degree in Public Administration from the University of Texas Pan American.

“It is my passion to empower veterans to be as productive and esteemed in civilian life as they were while service men and women. While oversees I served my country and always felt that I wanted to do more, working with veterans provides me the opportunity to fulfill this desire as I am serving those who have serve and their families.”

I am proud to be a part of the Texas Veterans Commission and Veterans County Service Officers team as we fulfill our mission to advocate for veterans and their families through the attainment of benefits.

Anna Baker

Anna Baker

Veteran Employment Services Director

Anna Baker is the Director of Veterans Employment Services (VES) where she administers the Jobs for Veterans State Grant, leading a team of career advisors who provide individualized career services to veterans with significant barriers to employment and employer liaisons who assist veterans with finding long-term and meaningful employment by conducting job matching services for employers. Prior to assuming the Director of VES position, Anna was the Program Manager for the TVC Entrepreneur Program and the Women Veterans Program.

Anna is an Air Force veteran, serving from 1980 – 1984 as a Korean and Spanish linguist.  Anna later pursued her education receiving a Bachelor’ s degree in Accounting from Schreiner University where she was inducted as a Hatton W. Sumners Scholar.  Since 2005, Anna has held a Project Management Professional Certification and in 2012 she received an MBA from Baylor University.  Anna loves to cook, read, and travel.  She and her husband, also a Navy veteran, currently live in Cibolo, Texas where they share their home with their two cats Buttercup and Ginger.

No Image silloette

Gary Lee

Health Care Advocacy Department Director

Texas Veterans Commission (TVC) Health Care Advocacy Department (HCAD) Director Gary Lee hails from Louisiana. He enlisted in the United States Marine Corps in 1984, and retired February 2008 after various deployments to Iraq, Japan, Europe, the Mediterranean, and other Far East locations. During his 23.5 years of service, he served in various leadership positions, including Marine Corps Martial Arts Instructor Trainer, and 3rd Marine Air Wing (3d MAW) Inspector General Sergeant Major (as a Master Sergeant).

Gary joined the TVC staff in August 2008 as a Claims Counselor at the Audie L. Murphy VAMC office in San Antonio, TX. After two (2) years, he was promoted to that office’s Supervisor position, assisting the veterans of this great state, and also VA, city, county, and local organizations. In early 2012, he was recognized by the San Antonio Bar Association for his contributions of teaching young lawyers about veteran benefits and VA processes. After just over two (2) years of managing the second-most productive Claims office in Texas, he was promoted to the Training Coordinator for the Claims, Representation, and Counseling Department, and was responsible for the training, testing, and certification of state, out-of-state, county (and occasionally federal) personnel. A notable accomplishment was assisting the Texas Department of Criminal Justice (TDCJ) implement Texas House Bill 634. He visited state penitentiaries and taught their Reintegration Staff personnel to efficiently submit various claims on behalf of incarcerated veterans in advance of their imminent release. This facilitated benefit receipt far more quickly upon re-entry into the civilian populace, to potentially reduce recidivism.

In 2015, he helped establish what was then the TVC Health Care Advocacy Program (HCAP). He instituted the program’s training curriculum and SOP. In April 2018, he was promoted to HCAP Manager (to date, singularly unique in the country). In 2020, he was promoted to HCAD Director. His vision, research, and planning were vital in 2021, when the Legislative proposal for additional funding and personnel was approved, doubling the size and effectiveness of the HCAD. Gary leads a team of twenty-six (26) outstanding individuals located throughout the state that help veterans and their loved ones resolve VA health care issues.

Away from work, he can often be found in pursuit of music and copious quantities of northern Italian cuisine, watching New Orleans Saints and LSU football, and enjoying the liberating escape of his motorcycle.